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If you wish to register a complaint, please contact us:

In writing to:

Gianni Campopiano, Foundation Financial Planning
2nd Floor Front Office Suite
38-42A South Road
Haywards Heath, West Sussex
RH16 4LA

By telephone: 01444 410276

By email:

To avoid any bias, we usually subcontract out any complaints to our compliance provider.
If you cannot settle your complaint with us or our compliance provider, you may be entitled to refer it to the Financial Ombudsman Service.

Financial Services Compensation Scheme (FSCS)

We are covered by the FSCS. You may be entitled to compensation from the scheme if either we or the providers with whom we arrange products were to go out of business. This depends on the type of product and the circumstances of the claim.

Most types of investment business are covered up to a maximum limit of £85,000.

Insurance advising and arranging is covered for 90% of the claim, without any upper limit.

For compulsory classes of insurance, insurance advising and arranging is covered for 100% of the claim, without any upper limit.

Further information about compensation scheme arrangements is available from the FSCS.

Foundation Financial Planning is a trading style of Independent Advanced & Clear Ltd.
Our registered office address is 2nd Floor, 38-42a South Road, Haywards Heath, West Sussex, RH16 4LA.

We are authorised and regulated by the Financial Conduct Authority (FCA). Our FCA registration number is 917076.

Our permitted business is advising on and arranging investments, non-investment insurance contracts and mortgages. You can check this on the Financial Services Register by visiting the FCA’s website

Alternatively, you can contact the FCA by telephone on 0800 111 6768 (freephone) or 0300 500 8082 (from the UK) or +44 207 066 1000 (from abroad).
The FCA is open Monday to Friday, 8am to 6pm and Saturday 9am to 1pm.